d2fun Privacy Policy
d2fun is committed to protecting the privacy and security of every player's personal information. This document transparently explains how we manage your data from the moment of registration through your use of the platform.
This Privacy Policy was updated on 1 January 2026. Please read the full document before using d2fun's services.
Our Commitment
d2fun's Six Privacy Principles
Privacy is not just a written policy — it is a daily practice we uphold across every layer of the platform.
SSL Encryption Security
All data transmitted between your device and d2fun's servers is protected using SSL encryption. Your financial and personal information cannot be read by third parties while in transit.
Strict Access Controls
Only specifically authorised d2fun staff may access your account information. Every access is logged and continuously monitored to detect any suspicious activity.
No Data Sales
d2fun never sells, rents or trades players' personal information to any third party for marketing purposes. Your data belongs to you, not to us as a business asset.
Responsible KYC Compliance
The Know Your Customer (KYC) process we carry out is to meet international licensing requirements and prevent money laundering — not for any purpose outside that scope.
Player Control Rights
You have the right to access, correct and request deletion of your personal information at any time through our customer support. Requests will be processed within a reasonable timeframe.
Transparent Cookie Use
Cookie use on the d2fun website is limited to technical functions and user experience. You can adjust your cookie preferences through your browser settings at any time. 🍪
Information We Collect
When you register and use d2fun's services, we collect several categories of information needed to provide a safe, legitimate and seamless gaming experience. This data collection is done directly from you as well as automatically through your use of the platform.
Information You Provide Directly
- Full name as it appears on your identity card (MyKad) or passport
- Identity card number (MyKad) or valid passport number
- Date of birth for age verification purposes — players must be 21 years of age or older
- Active email address for account communications and important notifications
- Mobile phone number registered in Malaysia
- Payment method details such as your Touch 'n Go eWallet number, DuitNow details or crypto information
- Supporting KYC documents when required for identity verification
Information Collected Automatically
- IP address and general location information (country/region)
- Browser type, operating system and device information
- Gaming activity records including session times, bets and outcomes
- Website usage data such as pages visited and session duration
- Deposit and withdrawal transaction logs including time, amount and payment method
We do not collect credit card numbers directly. All financial transactions are processed through separate third-party payment processors that comply with PCI-DSS security standards.
Purpose of Data Collection
d2fun uses the information collected for the following purposes, all of which are directly related to providing safe and responsible online gaming services to Malaysian players.
Account Management and Identity Verification
Your personal information is needed to create and manage your d2fun account, process d2fun Login securely, and ensure that only the legitimate account owner can access funds and gaming records. Identity verification is also a mandatory international licensing requirement.
Financial Transaction Processing
Payment data is used specifically to process deposits from RM30 and withdrawals from RM50, using the method you choose — Touch 'n Go eWallet, DuitNow, FPX, Boost or cryptocurrency. Transaction records are kept for audit purposes and to resolve any disputes.
Legal Compliance and Fraud Prevention
As a platform operating under international licensing, d2fun must comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements. The data collected allows us to identify, prevent and report suspicious activity in line with international regulations.
Service Improvement and Customer Support
We analyse usage patterns in aggregate (not individual data) to improve the platform experience, resolve technical issues and provide more effective 24/7 customer support. All support communications via live chat and email are also recorded to ensure service consistency.
Important: d2fun does not use players' personal data to sell third-party products or services, does not share your gaming profile with advertisers, and does not make automated decisions that materially affect you based solely on profile data.
Information Sharing with Third Parties
d2fun treats players' personal data with a high level of confidentiality. We do not share, sell or disclose your information to third parties except in the following limited circumstances:
Technical Service Providers
Certain third parties that assist us in operating the platform — including cloud computing service providers, payment processors and gaming software providers — may have limited access to data needed to carry out their functions. All such providers are bound by strict confidentiality agreements and may only use your data for purposes we specify.
Legal Requirements
d2fun may disclose personal information when required by law, court order or direction from a regulatory body related to gambling licensing and financial crime prevention. In such situations, we only disclose the minimum data necessary.
Business Transfer
In the event of a merger, acquisition or transfer of d2fun's assets, user information may be transferred as part of the business assets. In such a scenario, you will be notified in advance and an equivalent or stricter privacy policy will be observed.
🔒 We never share player data with marketing agencies, third-party advertising analytics companies or any entity not directly involved in operating the d2fun platform.
Data Security
Protecting players' personal and financial information is a core technical priority at d2fun. We invest in comprehensive security infrastructure to keep your data safe from both internal and external threats.
Technical Security Measures
- SSL/TLS encryption for all communications between browser and server
- Password storage using strong cryptographic hashing algorithms
- Two-factor authentication (2FA) that players can enable for an additional layer of protection
- Intrusion detection system (IDS) that monitors network traffic in real time
- Database isolation with role-based access controls
- Regular data backups to secure, encrypted locations
Your Responsibilities as a Player
Account security is a shared responsibility. You are advised to use a strong and unique password for your d2fun account, not share your login information with anyone, log out from shared devices after each session, and promptly report any suspicious activity on your account to our 24/7 customer support.
While d2fun takes all reasonable precautions, no digital system can be guaranteed 100% secure. Should a data breach occur that affects your information, we will notify you in a timely manner and take immediate remedial action.
Cookies and Tracking Technologies
The d2fun website uses cookies and similar tracking technologies to keep the platform functioning properly and to provide a more relevant experience for players. Below is an explanation of the types of cookies we use:
Essential Cookies (Required)
These cookies are required for basic website functions such as login session verification, CSRF security and language preferences. Without them, the platform cannot function properly. Essential cookies cannot be disabled.
Performance and Analytics Cookies
We use internal analytics data to understand how players interact with the platform — which pages are visited most often, session duration, and points where players may encounter technical difficulties. This data is used in aggregate and does not identify individuals.
How to Manage Cookies
You can control and delete cookies through your browser settings. Note that disabling certain cookies may affect the functionality of some d2fun platform features. Refer to your browser's help documentation (Chrome, Firefox, Safari, Edge) for cookie management guidance.
Your Rights as a User
As a registered d2fun player, you have the following rights regarding your personal information. We fully respect and facilitate the exercise of these rights.
Right of Access
You have the right to request a copy of the personal information we hold about you. Requests can be made through our customer support and will be processed within a reasonable timeframe.
Right of Correction
If you find that the personal information we hold is inaccurate or outdated, you have the right to request a correction. Some corrections may require verification with supporting documents.
Right of Deletion
You may request deletion of your account and personal data by contacting our customer support. However, we may need to retain certain records such as financial transactions for periods required by licensing requirements and anti-money laundering laws.
Right to Restrict Processing
In certain situations, you may ask us to limit how we process your data — for example, while you are disputing the accuracy of information we hold or while a deletion request is being processed.
To exercise any of the above rights, please contact the d2fun customer support team via live chat or email at [email protected]. We operate 24/7 and are able to assist in English and Malay.
Data Retention and Deletion
d2fun retains your personal information for as long as your account is active or as long as necessary to fulfil the purposes stated in this Privacy Policy. Specific retention periods are determined based on the type of data and the relevant legal or operational requirements.
Financial Transaction Records
Records of deposits, withdrawals and bonuses are retained in accordance with international licensing requirements and anti-money laundering (AML) standards. These records must be preserved to allow audits and investigations if required by the relevant authorities.
Active Account Data
Account information is retained for as long as your account is active. If an account has not been used for an extended period, we may contact you to confirm whether you wish to keep the account.
After Account Closure
When an account is closed at your request or due to a breach of terms, your personal data will be anonymised or deleted, except for records that must be retained for legal reasons. You will be informed of what is kept and for how long.
Changes to This Privacy Policy
d2fun reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or new service features. We encourage you to review this policy periodically.
When material changes occur, we will notify you via the email registered to your account or through a prominent notice on the d2fun platform before the changes take effect. Continued use of the platform after notice is given will be considered acceptance of the updated policy.
If you do not agree with the changes made, you have the right to stop using the platform and close your account by contacting our customer support.
Contact Us About Privacy
If you have any questions, concerns or requests regarding this Privacy Policy or how d2fun handles your personal information, our customer support team is ready to help.
d2fun customer support operates 24/7 and can be reached in Malay and English via live chat on our platform or by email. We aim to respond to every privacy-related query promptly and transparently.
Privacy Email:
Live Chat: Available 24/7 on the d2fun platform
Frequently Asked Questions
Questions About d2fun Privacy
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d2fun offers online slots, live casino, sports betting, fishing games and Sic Bo — with 24/7 customer support and deposits from as little as RM30. Your privacy and security are protected at all times.